Clinic update regarding Covid-19
We understand your concerns regarding COVID-19 and we are here to help as you much we can. For further information regarding the status of COVID-19 can be found at http://covid-19.bccdc.ca/
Appointments by telephone will be crucial for the following patients
Please do not come to the clinic if you are sick. If you are feeling sick, or are worried about COVID-19 exposure, please stay at home and call the clinic to make a telephone appointment with your doctor. Additionally, the following patients will need to have appointments by telephone:
- Patients presenting with mild cold or flu-like symptoms.
- History of international travel in the last 14 days
- Our elderly population, and immune-compromised patients.
Phone visits will also be beneficial for patients requiring refill, to review results or any other issue that do not require an urgent physical examination, as we are all trying to practice social distancing. We have been advised by the Provincial Health Officer to keep patients with mild respiratory symptoms out of our clinic.
Please note: If you are having trouble breathing or are extremely unwell and cannot wait for a phone appointment, you should seek emergency health services at the nearest hospital or Urgent Primary Care Clinic (Phone: 604 476 4650).
Additional safety measures now in places
We would like to assure your that we always follow universal precautions regarding sterilization and infection control in compliance with Infection and Control by the College of Physicians and Surgeons of BC. In order to reduce the change of transmission we have increased the following precautionary measures of infection control in high-touch areas in our practice since the first signs of the Covid-19 outbreak in BC.
Hand sanitizer is to be used upon entry and exit to the clinic
Surgical face masks are optional and recommended for patients with flu-like symptoms.
Phones, door handles, countertops, washroom, waiting area, and exam room are sanitized frequently
Designated exam room for well-baby checks and vaccinations, baby scale, measuring pad and tape, and the exam bed are sanitized before and after each patient visit.